Help please [laptop]?

I need help, my laptop shows a black image but the mouse is still visible. How can I get the black picture away?

What laptop?

try the on / off button min. Hold for 20 seconds until something happens

No idea, is an Asus rog gaming laptop and tried to press the button, does not work: /

Already connected to the charging cable?

if not then leave it on until tomorrow

the battery should then be empty and you can connect it once and see what happens

Yes is always infected, the screen with a picture of the landscape and the clock is there, but when I go to the desktop the picture is black, the task manager can be opened but it says that no applications are open.

Can you restart him?

Maybe that can help you https://www.asus.com/...Q/1015072/

Thank you, I was able to restart it from the home screen. Wouldn't have thought of it haha, thanks.

With pleasure

Got stuck or something. Either Ctrl + Alt + delete. Open Task Manager and then restart Process Explorer. Maybe it will come back.

Or let the PC crash (keep the power button pressed for several seconds until the PC is off) and then restart.

If it is still, you may have a graphics driver problem, then start in safe mode and pull down the right drivers