Other user on Windows 10?

I recently reset my laptop to factory settings. When he installed Windows 10, it was not the introduction to the program, but the login for the user.

At the top was another user. I can't log in with my password and name. Even with the Microsoft account, I could not log in.

In the Extended Start I come by pressing Shift when restarting not synonymous.

Can someone help me.

Do you still have a Ko'nto that you come in? Is the administrator enabled?

Probably the business in which you have your pc bought the data (username, password) was with me anyway, so have just before I bought the device made updates.

I have an account but I can't log in somehow because password is always wrong. I can't even connect to a Wi-Fi network.

No, I ordered it.

So, all you have on accounts is not funzt? I'll give you an article, where you follow the steps exactly: https://www.windowspro.de/michael-pietroforte/eingebautes-administratorkonto-windows-10-offline-aktivieren Try it and report if it worked, otherwise I'm looking for a different solution, have other tricks, I'm a specialist but with this it usually works, was me now just too exhausting to describe everything yourself:

https://www.windowspro.de/michael-pietroforte/eingebautes-administratorkonto-windows-10-offline-aktivieren

Can I somehow reboot the laptop or something?

When it's on, press the off icon on the bottom right of the Windows screen, then press Restart, press the one-button briefly, or if that does not help, press the same button for about 10 seconds and it will go off. Then turn on again

Ne does not work

I have Windows 10 on my laptop already on it, a CD was not included.

When restarting the PC press F8 times or break the boot process three times during the boot process (Windows flag) with a long press on / off, then you get into the recovery console, try that