My father's laptop doesn't work anymore. It's a surface. He used it the last time a few hours ago and everything went great. The battery was still full when he turned it off.
Earlier he wanted to turn it on again, but the screen is black
The laptop is not even a year old…
Does anyone know what's going on?
First you should know if the fan is turning and the lamps are on at the front.
These things are passively cooled
The lamps in front are not on
Loading lamp should still go / HDD lamp
If the device does not respond at all, the battery on the mainboard is exhausted, on the bottom there's usually only one to three screws depending on how many maintenance openings you have.
If you can't see the battery there, just send it in. It should still have a guarantee.
No they are not!
You can also try holding down the power button and volume down for a few seconds, maybe that will work