The day before yesterday, so on May 6th, I ordered a laptop. This should arrive either yesterday or today (with a possible delay in delivery by corona). In the email I got:
"Your goods have just been dispatched.
You will receive the shipping confirmation with the package number for shipment tracking later in a separate email. "
And below that the invoice number. So far I still haven't received an email, even though they said that my package had already been shipped?!
Maybe someone of you has an idea?
This does not mean that the goods are at the post office, but rather in the shipping department. U probably ready to ship
As the post office is not currently picking up the parcels from retailers, this can be delayed.
In the shipping will mean that it was given to the shipping department…
And when it comes out there you will also get a package number…
Only the dealer can definitely answer that for you…
Yes: wait… You are not the only one who has placed an order!
Which dealer did you order from?
The only*
Notebooksbilliger.de
Can't see a tracking number in the online customer account?
If not, have the dealer name it for you.
At the moment everything probably takes a few days longer… And as already answered here: "Your goods have just been dispatched." does not automatically mean that the shipment has already been handed over to the parcel service provider.
In my customer account it says: "Your order has been handed over to the logistics partner."
With the status "Sent"
Then I would recommend that you write to customer support and ask for the tracking number.
