Since the holidays are coming closer and soon among the gifts for grandma / grandpa, mom / dad, uncle / aunt, … Certainly cell phone / iPad / laptop will be there, I wonder what experiences you deal with the resulting problems.
I come professionally from the IT sector and therefore I'm THE family in whom you call when there are corresponding problems.
Sometimes it is almost several times a week so that I get a call that the computer does not work again, an app does not start or what do I know…
How do you deal with such requests?
I look forward to tips
Every now and then I have to help my mother in this regard. Just because she took over my old notebook. I have to be familiar with it.
Fortunately, she is relatively fit with the computer. If you have shown her something, it will usually work in the future. Is already OK. So.
I like to do that for my relatives, you can spend some time with them and if I just don't have time, then of course they see that too. But it's nice when you also get the thanks, as I said it doesn't really matter to me! Around Christmas too, I'm happy if I can help. But as a tip, if you do not understand something well, or if something is new, I always write down the "basics", eg how you get to the settings or whatever, and what is where and for what different things are good If you do not understand apps, then I simply write down the basics for you, just as a tip, then you will not be asked twice or three times!
It was already written in the Bible:
So it happened that Josef and Maria went to the city of their birth to solve the comouter problems of their parents.
It is simply the fate of the IT-savvy youngsters.
But I don't want to complain. My mother is quite fit in dealing with PCs. Also owed them that their workplaces were gradually digitized in the nineties. As a result, I rarely have to deal with problems.
