I know of a laptop with a hinge broken. Almost 170 euro should be paid for the repair. I don't really see it. Is there no guarantee on the hardware? Is there a uniform regulation or do I have to agree to the payment? The laptop is a few weeks old - the receipt still exists.
Of course there's a guarantee that the question is whether you broke the hinge or production errors
https://www.finanztip.de/garantie-gewaehrleistung/
https://www.it-recht-kanzlei.de/beweislastumkehr-sachmangel.html
Yes, because of personal negligence.
Guarantee is voluntary and if given everything described in the conditions.
Far from a voluntary guarantee, you have rights from the liability for defects to the seller, in the case of a consumer purchase it is assumed in the first 6 months that the defect already existed after the 7th month, you are under the burden of proof that it is so.
A guarantee is always a voluntary service provided by the manufacturer, who also lays down the rules, he can state this as a wearing part and exclude it from the guarantee entirely.
When it comes to the warranty, the chon looks very different, if the defect is not caused by incorrect use or intentionally, then this is a warranty case, within the first 6 months a material defect is assumed and the dealer must improve, that is, he must repair or replace, as I said, provided you didn't cause it yourself.
This deficiency is reported very often on the Internet. Ergo, I don't even assume my own fault.
Well, that would be an explanation. The hinges are so rickety that they shouldn't have been installed - my opinion. And that of many users / buyers - according to the Internet.
Are guarantees not set by law - at least for one year?
No, only the guarantee in Germany.
Unfortunately, you have no chance.
Thanks for disillusioningā¦ š
Thanks for the star, greeting andie
