My Windows 10 laptop has some time the problem that when I start it up at least ~ 5 minutes hanging on the login screen and it always restarts. So if I click on the mouse / button to enter my password, the field does not enter the password but the logon screen just reboots. If the problem has finally settled and I can enter my password is under my account "Title Two".
The PC is synonymous generally slower and remains especially when I watch videos synonymous ever just hang so. So my two ideas might be the video card or a virus?
Maybe someone has experience with this problem and can tell me how I can solve it?
So the graphics card can't be, I think. It's supposed to be closer to the hard drive. Do you happen to know what kind of hard drive you have and how much space there's left?
May be due to a virus.
Boats from an external medium and run the software msert from Micorsoft that is a command-line virus scanner, which is updated every 10 days.
Wdc wd10jpvx-60jc3t0
under devices and drives it stands still 765 gb of 916 free
I'm not in it-stuff then, what exactly do you mean by boats from an external medium?
Take a short video. This should start from there, when you hit the power button and it starts, then until the logon screen appears and continue until you have finished your account input and it now starts to reboot.
So slow is the laptop because your hard drive is not good. The SSD hard drives are usually the best. But look what the other one has written, that sounds like a solution. If you download the Microsoft software, note that you are installing it from the official Microsoft site, otherwise it will get worse
An ISO file is the contents of a DVD packed in a single element. Get a Win 10 ISO file from MS. Download. Right-click on it and burn it to a blank DVD (I prefer DVDs instead of USBs, weill write-protected).
Then you insert the DVD and restart the computer. Cold start.
It should boot from the DVD instead of the potentially contaminated disk. About that you then run the scan "from the outside"
If you do not have a DVD drive, then take USB.
If he does not boot from external, then post again, then we have to set the boot sequence in the BIOS.
Do I have to consider something else so that my data is preserved?
https://www.microsoft.com/.../windows10
and this should be the right file?
Just restarted, but with a usb-stick. But nothing has happened. Or do I have to start the application yet?
Try this and see how the laptop reacts:
Start laptop → Login screen appears → Do not log in, but at the bottom right of the "Power off" button, hold down the SHIFT key and click on START NEW. Shift until the system does not restart.
Now opens the repair menu?
If so, click on "advanced options" in the upper right corner and then jumpstart on the lower left corner. Now the system reboots, following the instructions regarding the login options.
Otherwise, make a USB stick bootable, put Windows ISO on it, plug it in, restart the laptop and select it with F8 in the boot manager and the USB → thus restore the operating system with a flawless image. But be sure to check your data first, otherwise there's a risk of data loss. Whether you manage to log in anyway and secure everything important from the hard drive, or if you have to remove the hard drive to load the data via SATA USB adapter to another PC, had to find out for yourself.
You have to start the msert.exe by calling the command prompt. To do this type "msert". Make sure it's in the right directory. Directories you change with "cd." down or "cd myOberverzeichnis" up
