My laptop won't turn off. What to do?

I wanted to shut down my laptop. But after 30 minutes it doesn't go out. This message always appears: "Windows is being prepared. Do not turn off the computer." It's not normal for the laptop to take so long to shut down. What should I do now?

Hold down the power button until it goes off

but you can also give him time… It could be that he is running an update… That can take time

Will probably make updates

Switch off hard

Wait until it does it by itself or later don't wonder why it is running slowly

He seems to be doing an update, just leave it alone