Laptop keyboard problem, can software be cause?

ph
5

On my laptop, some keys on the keyboard are no longer working. But when I connect a keyboard externally, the keys go back (on the keyboard internally in front of laptop).

How can that be?

Mi

Keyboard on laptop defective. So it can't be software.

Ev

Software should not be eigtl. Must be on the keyboard on the laptop

Pr

The keys go back (on the keyboard internally in front of laptop).
No! If so, as the questioner describes, then the keyboard is not broken.

ph

But the keyboard works completely again when I plug in the external keyboard (so then both keyboards go completely). Even if I put on the external keyboard, the keyboard goes back. Only after a while not anymore.

Pr

Maybe it helps to reinstall the driver