I have to go back a long time now, but it would be nice if you take your time and tell me your assessment. About 2 months ago I was fooled by an extremely good phishing mail (Ebay) and people had access to my account. But that didn't help them much because I didn't have a payment method. But when I got 4 days after the incident on my email inbox what I have in the hotbar in the browser. My antivirus program hit it and said it was a phishing site. I did not think so much that I just had my laptop completely scanned for viruses etc. Where nothing was found. Nevertheless, everything is still chasing me and I sometimes think that someone may have logged into my home network because I have the router login as far as I can knows the same password as the eBay password had. (Of course I've already changed everything).
I get the same dubious advertising on all devices in the Wi-Fi for, for example, Piggy Coupon which is an add-on with a hidden virus, even though the devices have different Google Accounts among other things. And my mother for example googlet definitely nothing that goes in the direction so it has nothing to do with browser behavior. On the other hand, the devices also receive uniform normal advertising… In addition, I have the feeling that something is running in the background of my laptop because it often gets loud or hotter for no reason. I don't know if that's always been the case and I'm just paying more attention to it now or if there really is something going on in the background. In addition, lately people have been calling people who simply don't say anything when it comes to it, less often with numbers suppressed. I looked with the app which devices are in the WLAN where I noticed nothing inconspicuous, except that my laptop somehow has a strange Mac address from Azurwave no idea what that is. And somehow 40 partial connections between router and my laptop. Do you think there's something lazy or am I just a little too paranoid. Or is someone now selling my data on the Darknet or something?
or can someone from my laptop who was infected with a rootkit also hack all other devices or the router. And can it be that after I have handed over my laptop in the IT shop and said that they set up the laptop again completely because there's still a malware?
I would appreciate an assessment from someone of you!
Doesn't sound that good now… Please keep me informed, even if I can't help you.
I would let the device restart and log out everywhere and best run through the fourth viewfinder again you never know you have to be careful
Jo but have actually completely reset…
I gave you my assessment last time…
Your "tests" are wrong - you are looking in the wrong places…
Any 12-year-old who has watched a few YouTube videos can outsmart virus scanners so I wouldn't give them that much…
Your router can't be reached from the network unless you explicitly allow it. So if you have not done this on purpose, this route of attack can hardly be right. But there are dozens of other scenarios that would be more plausible, but that you don't have on your screen.
You should first deal with the basics before trying to do something yourself.
A professional gives you certainty but it just costs money. And I'm not talking about local PC emergency service or the buddy from school who knows something about the PC, but about a real professional with the appropriate know-how and certifications!
Guys don't have to call to monitor you - you can do that much better with the micro and webcam of your PC!
Even with the WLAN is nonsense! That's just a few meters from your front door. So someone would have to hang around in front of your apartment or house for hours!
The many connections from your laptop to the router come from the fact that almost every program has an updater or otherwise "calls home". You would have to examine every connection and see who owns the server and what is being transmitted. Keyword: Wireshark! And check whether the router shows the same connections or whether there are more than indicated to exclude a rootkit.
Yes, of course you can catch malware again after your laptop has been set up again. Especially if you have no idea what could be dangerous and what is not because what you are doing, testing and giving is not even half knowledge.
PS.: I sent you a friend request…
Criminals do not have access to anything through phishing mails, no matter how well designed the phishing mails are. And your eBay mail was not phishing and your OneDrive mail is not spam / phishing. Please correctly erase personal data from your screenshots with an eraser or a completely black rectangle. Otherwise you can easily recognize your first name, last name and the city of your email address with a simple graphics program!
You can uninstall your virus scanner, G Data Antivirus finds nothing and does not delete anything that is somehow new or dangerous! They don't even work with uBlock Origin! Get a clever malware scanner like Bitdefender INTERNET SECURITY 2020 or Bitdefender ANTIVIRUS PLUS 2020! Or Malwarebytes Premium! Or Emsisoft Anti-Malware Home!
If you get advertisements displayed on your laptop in the browser, although you have properly installed uBlock Origin as a browser add-on (in Firefox) or as a browser extension (in Chrome) and have activated and updated all the standard filter lists, you will get No more advertising on most of the pages. These are, for example, youtube.com or search hit ads after a search on google.de, or vip.de or spiegel.de or computerbild.de -> on these pages uBlock Origin blocks all advertising! And if you do get advertising, then there are a few nasty browser add-ons and browser extensions active and your basic browser settings are bent. You have to delete these add-ons and extensions by hand, because no antimalware program in the world recognizes them all. Take a screenshot of your add-ons and extensions.
In principle, it could be that the guys in the IT shop don't have the necessary security perspective. Some have the standard procedure: insert the current Kaspersky Rescue Disk, start from it, establish an Internet connection, update malware signatures, scan all data carriers, wait, delete found malware, scan through everything again, wait, delete found malware, generate report, save, restart. Then comes Malwarebytes, in the setting Check for rootkits, scan everything, delete found malware, restart, scan again with Malwarebytes, delete found malware. Then everything temporary and superfluous is deleted with CCleaner and Temp File Cleaner and the computer is returned to the poor customer for 100 euro for malware-free. Everyone who has followed a few cleaning posts at trojaner-board.de knows that there can of course still be a lot of malware in there!
Please always write in advance with an r.
And the obligatory joke at the end: Even if you are not paranoid, it does not mean that they will not spy on you anyway ;-)