Why is everything deleted from my laptop?

Th
6

I have a problem with my laptop. Since I made the windows update (edition: windows 10 home version: 1903) all my data disappear from my laptop, i turn it off. My pictures are gone, my apps are no longer visible on the screen and if I want to open them (like netflix) it will not work. I really do not know what's going on so if someone could help me that would be great.

De

Would like to help, but I do not know so well. I would go to a PC business and look. I let Windows 10 install there, then my printer was no longer needed, had to re-play

Th

Thank you for your prompt reply.

I'll try it there, thanks!

Ge

I have never encountered anything like this. Apart from that, consciously server-based profiles are used or it is a school system.

Th

Yes, I thought so too! Well I'll try it at a PC business.

Aw

I have 1903. No problems

my last one was October 8, 2019 - KB4517389 (operating system build 18362.418)

Uninstall the update.
then let a virus scanner do a full search.
Do you find your files? Or are they backed up in a cloud anyway?

Th

Thanks, I'll try that now.

And no, I did not save it in a cloud. But I'll let you know if it worked!