I have owned the surfbook a13b-po for 2 years and recently I noticed that my laptop turned off after 5 minutes after switching it on. I checked the battery in windows 10 via the command line and it didn't show any problems or errors, so I wanted to ask if you could help me.
Does this also happen when the device is connected to the power supply via a charging cable or only when the battery is in battery status?
Only in battery condition
Have you checked whether the battery is really being charged? Because to me it looks a bit like the device is only really working with a power supply.
The laptop charges normally (100%) but when it is removed from the plug, the battery indicator shows that it will go out in 5 minutes
Yes, I suspected something similar - the display probably doesn't reflect reality.
Do you know what to do about it?
Actually not much, apart from changing the battery.
Ok thank you 👍🏻