Does anyone know about Windows 10? My laptop is quite slow and when I go to the Internet or start a program then it jerks very hard and then suddenly comes with an error message with the blue background and is… If the error "On the PC has encountered a problem, it must be restarted "has occurred under Windows 10, we can help you with the solution…
Does jmd know?
Photo of the blue screen?
Ne sorry but you can't go where you bought it or something
Or did you order it online?
Got it from a good friend as a gift but he said actually would not make any problems
Can you ask him from where (only if he does not find it rude)
Because maybe it has a guarantee and you get a new one (that's just me).
I would advise you to do a virenscan. This is often a reason when it is slow
I would recommend you to reinstall Windows by downloading the Windows Media Creation Tool, running it, confirming the policies, then selecting Upgrade. Then you can choose what you want to keep everything. Afterwards, Windows will be reinstalled. It takes a while, but after that it should work again.
Media Creation Tool: https://www.microsoft.com/...ndows10ISO