2 weeks ago SATURN returned a laptop because it was obviously needed. Now I'm waiting for the refund of the 600 euro - on consultation with Saturn said it may take up to 9 weeks to my credit card is credited! Is that possible?
Because it was obviously needed.
that will be checked and only then decided that lasts - have yet received an answer
It was sold to me as new - I brought it back personally and it was directly triggered a credit that now takes 9 weeks to implement on my credit card?
I can see a pretty long time span here. Here are guidelines that provide for immediate reimbursement. Of course this is not possible, but usually 14 days are usual until the money is to be returned.
Question: Why have you been offered another, new device?
