I can't log in to paypal?

I did not forget the e-mail and the password.

Recently, I had bought an app for 3 euro and what was paid for the first time with this fingerprint over paypal. That was spontaneous and I already regret it. Since then when I want to log in with the laptop or the smartphone I'm told paypal is not sure if I'm.

Then I called this hotline and typed in my handynr, the old one and the new one, both were not known somehow. Do I have to worry and what do I do now?

I've been on hold for ages

Are you already 18 years old?

Yes, go to 30, it does not matter