Buyer wants to have the money back?

Ja
18

Hello and indeed I have given my laptop in willhaben for sale. And was sold. All specs were available. After a few days, the buyer reports that I was wrong on the screen inches, and therefore wants to give the device back and wants the money back.

If I do not agree, I'm threatened with a lawyer and all costs?

Ni

He has seen the device but before buying, right?

Op

He is entitled to a device with the screen size you specified. If you've given false information, that's your problem (whether erroneous or intentional).

Ha

Was there a personal delivery or did you ship the laptop?

When shipped, how did the buyer pay?

Ja

The buyer was there also said that you can look at the laptop and was also looked at it is only because of the customs because the laptop is as good as new was also said nothing because of the condition but only because of the customs I'm threatened with lawyer and cost that's not because it is private purchase. If I sell something broken then I understand but it is only because of customs

Ja

Personally

Ja

Yes, it was viewed

Ha

Then the ball is now at the buyer, wait, what happens next.

And if you have actually given false information, which you also admit, then you should take the thing back from you before he forces you to do so.

Ni

Then he knew exactly what he buys, I would not react.

Ni

Forcing will not work because he could view the device BEFORE the purchase.

Ni

But not with pickup, that's not a hidden mistake.

Ha

If the UK has specified in the item description a larger screen, what this admits, then the buyer can demand this even after pickup, because the description is part of the contract.

As I said, I as a VK would not get it on it…

Ni

This is on ebay because I buy there first and then pick it up. "Will have" is but a classifieds platform, because I buy at the time of delivery.

Op

Of course! The device does not correspond to what was agreed by contract. The buyer may rely on the information provided by the seller and there's no need to remeasure during pickup.

Ha

No, as there was also an article description before and that is a binding part of the contract.

It does not apply, as falsely often claimed, bought as seen, but sold as described.

Op

That's exactly what he did not know. He bought a device with the screen size specified and received one with a lower one. Of course, he may rely on the information provided by the seller and does not need to measure there when picking up.

Ja

OK thanks

Ja

2 inch difference also said you can also see the laptop if everything fits and the buyer was there in person

Ha

We still like to discuss this until New Year's Eve, which does not change the facts.

Take that thing back and you're done.