Why are most of the Internet sites and services unavailable?

Le
3

As of yesterday, most of the Internet sites and services on my laptop (XMG A507 Notebook) are no longer accessible at the current connection. Steam, Discord, Spotify and some others as well as most of the websites (amazon etc) can't establish a connection or get timeouts. When the page is pinged, the CMD reports that no connection can be established and a packet loss of 75%.

The device has the latest updates, has been restarted, adapter reset, firewalls temporarily deactivated, without change

However, some sites (Google, Youtube) and some Teamspeak servers are not affected.

Another device on the same Internet connection with the same cable can call up the pages and services.

The same device can call up all pages and services in the same house (rental apartments with integrated Internet connection through a router in the basement), as well as at other connections.

Is there any possibility or reason why exactly this computer on exactly this connection does not reach the majority of the pages and count as offline?

Ju

Maybe he only gets an IPv6 access but no IPv4 access.

Via CMD you can check by ping whether you are getting their IPv4 or IPv6 addresses displayed on the pages that you can and can't call.

Le

Thanks for the tip, in fact only IPv6 is available and IPv4 has no connection. I'm just surprised that it only applies to this device on this connection, what would I have to do as a solution?

Ju

Either something is wrongly set in the router / switch so that no IPv4 is passed through, or in the network adapter settings of the device.