Otto deposit, purchase canceled, used deposit for other goods use?

ro
2

Hi

Recently ordered a laptop on installments at Otto, had to make a down payment, but at the time of booking the deposit on my account, the availability has extended by 2 months, after which I had to cancel the purchase.

But now I have found another laptop that I can receive within 2-3 days. For this I need another deposit. But now the question arises whether I can use the already booked down payment simply for this laptop, the account is now more than covered to be able to carry the down payment of the new laptop problem-free.

But how do I do that? When booking the deposit is still the purpose of the old order specified, how can I change it?

I would be happy to receive answers.

Fo

https://www.otto.de/...lbackPopup

For orders, questions about your customer account or for general questions about offers and deliveries just call our OTTO hotline: 040 - 3603 3603

Vi

We have working day. We're within business hours. How about if you just call there and ask if it would work in your particular case or not?