Vectorworks not running on Windows 10 home?

Bu
6

I bought a 1000 Euro laptop up to date etc. I downloaded vectorworks 2019 and when I opened it I received the message "This program can't be executed on the PC". I'm really upset because I urgently need to use the program! What should I do? The laptop is really great and has the latest standards.

Ki

Did you maybe install the 32 bit version of Windows? Vectorworks always needs the 64 bit version.

Ky

Which laptop is it?

Which version of Windows? (Can be found under PC info)

Where did you get the installer from?

Bu

No, 64 bit

Bu

Acer Aspire a7

Bu

Windows 10 home, 64 bit

Ki

Then contact Vectorworks Support directly.