I have the problem that the LAN connection no longer works.
So I'm with the German fiber and have a platinum-7840 GENEXIS router. We have this router already something longer and actually has the lan connection as the Wi-Fi connection always works (so everything unlocked).
(we have a 400k line) for which the information should be important.
For some time now so about half a year, the lan connection no longer works Sobal I connect a terminal (tried with several) shows the pc to me,: Limited. Slightly too: unidentified network.
Of course I tried this with several LAN cables, but none worked.
Since I thought that it might be on the router, I have the laptop synonymous directly s.NT connected. So from what the router gets his connection.
I have already called 3 times at the German fiberglass have them described my problem, but no one of dennen could help me, because they always said they would arrive at packages and also go away and it would actually work.
but it does not do that. I've already called 3 times, 3 times I was told the same, they said I should stick to the cable in other ports after their instructions, but not helped. That's why I'm just asking you now. Maybe one of you had such a problem or knows what it can be.
I hope that you can help me because slowly I'm really desperate because my pc can't receive a Wi-Fi, but I do not see it for the lan connection to pay but then I still have to buy a wlan antenna for the pc.
So thank you in advance for your answers.
First of all a LAN connection has nothing to do with the internet. This is the connection of PC / o.a. To the router (in one case). If I understand correctly, does the connection work on other devices via the cable? And the cable is also tested? Then only the port to your computer can be broken or the router.
Well, the configuration of your machine could still be wrong, but I doubt Grade just that.
The configuration on my PC is already tested, the port is synonymous think I'm correct because I think it is unlikely that all ports of 4 different pcs are broken
Does your computer ne communication with the other connected PCs?
Can you access the router from your PC?
Do I understand correctly, you have a separate modem?
No I'm sorry that was a false information I have my pc not connected to a modem but directly to the NT but there was no network connection possible
July4865550100,
try to reset your router. Just pull the power cable out of the router for 5 minutes. Then plug it in again and if you're lucky, everything will work as usual. I had it with the phone. Could not call anymore. Danacch was everything as usual.
Unfortunately, I have the router as the NT already repeatedly reset (plug out 5-10 min waits) but unfortunately there has never done anything
Stupid asked: What is an "NT"?
Normally, peripheral devices are connected to the router, whether by cable or WLAN is basically matter. So you should be able to look at the configuration of the router via a browser and possibly also be able to perform tests in the direction of the Internet.