My Packard Bell laptop does not start. When booting comes only the following picture. I did not manage to boot the BIOS until now. The fan is running. Can you help me?
Unfortunately, the picture is not visible. Try again.
Have a video attached
Unfortunately, this attachment is missing. Today, the worm seems to be in here! Please describe it in your words.
Just just at the beginning black screen with a white underline. Reminiscent of CMD
There are no drivers found. Maybe you did not shut down your computer properly. Boot the computer using the installation media, then run the Computer Repair Options option. Under Troubleshooting / Advanced Options, you will find the Startup Problems menu. Windows will try to automatically correct the startup entries.
Unfortunately this is not possible. Win7 was preinstalled and we have win10 if any.
What now
You can create the installation media (DVD or USB stick) on another PC yourself.
https://www.microsoft.com/.../windows10
Pay attention to the second link!
If necessary, you can use your Win 7-Prdouct key to activate Windows 10.
OK
Do the data actually stay on it?
As a rule, the data is retained. Proceed as described above under "Computer Repair Options".
