I have a new laptop,
netflix can't play movies.
Not on Chrome and not on the Netflix app.
The site opens, but movies do not play.
Amazon Prime goes
but also certain pages (example in my bank account) lasts forever until all graphical elements are constructed.
For example Google Noodle does not work if there's a GIF file
Maybe try something different than Chrome?
What kind of laptop and internet contract do you have and how are you connected to it?
Lenovo ideapad 330s 15.6 inches with windows 10 - wlan. Internet contract what do you mean? In incognito mode, some things work better, for example, google noodle goes
With Internet contract I mean → Internet contract (is the whole thing about UMTS öä)
do the corresponding services run on other devices without any problems?
On other devices yes (mobile phone iphone). For the moment I can call on the Lenovo laptop mails (gmail) but do not send or take extreme. Because of internet connection, I do not know, where do you see that in the fritzbox?
Video card driver installed?
Which graphics card is used?
"Can't play movies" means what exactly? Error message?
Is the problem already longer or just now? Maybe it is Temporary internet problems… But if it works on other devices which are in the same network, the error software or hardware on the laptop are… Did you retrofit antivirus or firewalls or you use a VPN… Did you change the DNS server
Intel (R) UHD GRAPHICS 620 installed.
Films only on Netflix the problem, and no error message, you see the preview image, but in the middle turns and turns a red circle
With Windows 10, all drivers are usually loaded automatically. At least the Intel & Nvidia drivers… Therefore I would rule out a driver problem first:-) … Assuming he uses Windows 10
That means it will be reloaded. Too bad internet connection.
It would be important, however, that the drivers are included, which were included. And all.
Laptop is brand new, that's the problem… The problem arises from the beginning, a week. At the beginning was mccafee on it, I've deleted. I have not changed anything about DNS server, at least not aware. Anti-virus programs currently not, I think I'll take antivir. Firewalls not retrofitted
The default drivers are installed by default.
Yes, I use windows 10. Internet connection well, but it works on mobile wlan but everything…
Did not it work with the mccafee too? I suspect the laptop has a problem with the wireless connection… Do you use 5Ghz?
I do not know myself, where do you see that - 5Ghz? With mccaffee I also had the problems, since it is not my favorite antivirus anyway and since I thought it might slow down, I uninstalled it…
In the task right click on the Wi-Fi connection and in the listing of all wlan connections on your connected properties and in the windows down… There's that somewhere
SSID: FRITZ! Box xxxxxx
Security type: WPA2-Personal
Mains frequency range: 5 GHz
Network channel: 40
IPv6 address: xxxx
IPv6 DNS server: xxxxx
IPv4 address: xxx
IPv4 DNS server: xxxx
Manufacturer: Qualcomm Atheros Communications Inc.
Description: Qualcomm Atheros QCA9377 Wireless Network Adapter
Driver version: 12.0.0.461
Physical Address (MAC): xxxx
Even if I click on Facebook in Facebook (retrieve a page on Facebook for example) takes a while until it finally works.
Test times if the deactivation of 5ghz solves the problem… 2.4ghz but let on… Probably you have to reconnect
I suspect rather it could be due to the data rate 150/150 Mbps because my girlfriend has 300/300, how can I change it?
That is more than fast enough and anyway only a theoretical value… The laptop does not work properly and that is it to find out if the WlanModul has a problem or BZW software disturbing something
Ok thanks… How can i find out
By deactivating 5ghz and see if the wireless module in the laptop maybe so has a problem… If it continues at 2.4ghz the problem lies elsewhere… Alternatively, you can also completely disable wlan and connect you by cable with the Fritzbox and look if the problems persist
5ghz disabled, problem exists…
Too bad… Then you can activate it again…
odt the problem only in Chrome or in eg Firefox
Look why do i have less net? Photo can be seen up here somewhere
When I connect my laptop via mobile hotspot, everything works. Seems to be a problem with the Wi-Fi at home (fritz box)
You mean the hotspot from the mobile…
Solution found: The automatic update function of Windows 10 ensures slow Internet. Because the company uses the computers of its users to provide other users with updates. If you do not want to do that, you can turn it off.
Solution found: The automatic update function of Windows 10 ensures slow Internet. Because the company uses the computers of its users to provide other users with updates. If you do not want to do that, you can turn it off.
https://www.focus.de/...al/videos/ google-chrome-brake-ram
Then look at the same time with https://www.oo-software.com/de/shutup10
Thank you!
