I shut down my laptop (Windows 10) normally, but only the screen is off.
However, the operating LED remains lit and the ventilation is also running.
He does not react when I press buttons etc.
What's this?
Maybe he will make an update? Screen completely off or slightly white?
Complete and responsive to nothing
Then close an external monitor and watch what it displays
No idea how that works and I do not have that
Then watt I know energy button for 5 seconds hold the must go out! GOT TO
Then he hangs.
Power key longer than 5 sec. Press and hold, then it goes off.
Windows 10 is busy! Just let it run (including Internet connection), this can take a long time, even overnight. Otherwise do not fumble or press any keys, it can only get worse. Indepe
