Why does my laptop only recognize one of 2 RAM bars?

Ch
9

I have an SSD and 2 new ram bars in my Packard Bell EasyNote.

Unfortunately, only one of them is recognized (2x 4Gb).
Have Windows 10 64bit.

What can I do to help him recognize and use both bars?

Thank Danl in advance!

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First, just put a stop, then restart the laptop.

Then turn off the laptop, then install the second bar.

Option 2: Your laptop can only handle 4GB.

Have to set your exact model here.

Ch

The model is: MS2291

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According to the manufacturer max. 2 x 4 GB RAM DDR3 8500 and 10600

Ch

Then that would have to go… I have 2x4Gb DDR3

I'll try it right away

Ra

Does your motherboard support more than 4 GB RAM at all?

br

And did it do something?

Ch

It actually worked!

Ch

Yes, I have solved the problem now.

br

Supi. Then have a nice evening / day. LG