How can you remove your Microsoft (Outlook) account from your Windows 10 laptop and then reset the laptop to the factory settings?
I think it's easiest if you create a Windows 10 USB stick from this boot, press shift and F10 in the installation menu and enter diskpart at the command prompt, then List disk. Then you look which disk is your hard drive with Windows 10 on it, then select disk, and then the number of the disk. Then you give clean. Now your disk is completely empty, then you install Windows 10 as normal.
https://praxistipps.chip.de/...tzen_39555
I recommend that you first drag all important files that you want to keep and can't download from the Internet onto a USB stick.
