So my sister had her laptop in her pocket. She always leaves her bag in the living room and my mother has told her a thousand times to put her things in her room and not in the living room. I was getting annoyed because it was always in the living room and told my brother to throw it down so the bag I didn't know there was a laptop inside. It has a dent now but is still working. My sister is now desperate. I wanted to ask if we can exchange it. The laptop has a 2 year warranty but I don't know if it works with a dent on the laptop.
No, of course you can't exchange it. I can't break something and ask for something new.
No, the guarantee includes something
broken by the manufacturer
(e.g. Inside the cable breaks or something)
so if it's not your fault
No, personal negligence. Nobody pays you.
But it worked. You took it back and just gave us a new one.
But you paid for it. You sent us a new laptop. We also didn't have to pay anything.
