Have 3 weeks ago, a laptop for 510 euro bought in the description was, he would be 200% functional and has no problems. When he arrived, it turned out that the screen went black and flickered in certain positions. Have given him to a specialist who could not handle this problem. The dealer strikes it off the laptop is broken and says that he no longer takes back the laptop, because the professional blame and it was our fault that we did not send him back immediately. On the one hand yes, but we thought the expert could fix the problem and wanted to send him back because of that, but did not think the whole time there was a problem there and now the expert blames. Is it possible to contact him because he has sent a defective device and nothing in the description and where can I do that?
There are missing information. Private sale or dealer? How paid.
You can report it, but where do you want to do that and what do you expect from it? Ebay has nothing to do with the purchase.
The seller is right: he would have been the point of contact if the item is defective. He would have had the obligation to repair or to a replacement delivery.
You have made the mistake of not communicating with the dealer, but having given the laptop to a third party for repair. The dealer is out now, because he does not know what happened in the meantime with the laptop.
Even a bad rating you could give the dealer would be unfair because you do not know how he would have responded in the event of a claim.
Private seller + bank transfer
Tip: in future pay only with Paypal. If the ordered product does not arrive or does not arrive damaged, you will receive your money back.
Is a great thing. Has already happened twice. Paypal is free and also available to individuals.
Since you are subject to proof: bite into the edge of the table.