I bought a second-hand laptop and wanted to put Windows 10 on it, but then that happened and when that comes 4 seconds later it goes off I don't know what to do I urgently need a laptop for university
I ask for help would be really nice
Unfortunately, the essentials can't be seen in the picture. In addition, it would be important to know exactly where this screen appears - when installing or afterwards, or when starting the computer. You can hardly help without detailed information.
Windows has been installed
then it came straight away
whenever I start up my laptop
Do you have an installation medium?
That only answers part of my question. You can't help that way.
Yes as usb
I also didn't understand exactly what was going on 😅
At the bottom of the blue screen an error number and description is displayed next to the QR code.
For example 0x000080 CRITICAL_PROCESS_DIED
We have to know that, then you can guess on errors and rule them out.
I'll take a quick look
Something went wrong with the installation
https://www.giga.de/...sschleife/
short question about installation, did you first delete all partitions and then simply press "continue" on the completely free disk so that he can create the correct boot etc?
0xc000021a
See if you have everything wired, plugged in, etc. Correctly. Then I would scan the QR code that you get there. If it doesn't work either, use another medium with Windows10 on it.
So when I did the installation everything was deleted
I've already written 21a about it, so the installation is broken, usually happens when something old was on it and you didn't have the boot partition etc. Created automatically. Or just really broken hard drive, etc.
What can I do about it?
So unpartitioned hard drive? Washed can also mean, only formatted, that would be too little.
Think yeah
Thinking doesn't help, try again.
Quite openly - in that case it would make more sense to get professional help on site.
Even with the help on this platform, rudimentary knowledge of computers and Windows is necessary in order to be able to formulate questions that you can work with.
If a blue screen appears immediately after purchasing a computer, then that is m. E. A reason for return. The probability that it is a hardware failure is an increased probability with this type of failure.
Thank you, you are right too
What was done what is described in the video all the steps?