New laptop but sound via headset is too loud or missing, what now?

Vi
- in Gaming
6

Have a new gaming laptop (Windows 10), but I have the problem that everything he puts out so on headphones to sound is much too loud. It's all standard over normal speakers, but unbearable via headset.

Have e.g. System volume to 30% and then Discord is so roaring loud with an output volume of 2%, that when a notification is received or I speak with friends, my eardrum soon falls away. Even games are unbearably loud, even at the lowest volume settings.

Today also the problem arose that as soon as I talked to others about the in-game sound the ingame sound was completely gone, instead there was only a rush, which once discord was closed was normal again (for the standards of this laptop).

Headset is Razor Kraken Multi-Platform Wired Gaming Headset (also almost new). The same model, I also use the PC, where it runs without problems.

Can I change something because of the settings what can fix something? Or it may be that I have misconfigured something wrong? Or anything else I can try?

Do not really know me with all that, so I would be happy to help you.

br

The same model or the same device?

Vi

Model * just keep the same 2 times ^^

br

And if you connect the set of the notebook s.PC and that of the PC s.Notebook? Is something changing?

Vi

I have to try, come home tomorrow and test it, thanks for the test proposal first.

Vi

* have just tried times on the phone, there's the volume as it should be…

Vi

Both headsets work on the pc…