Laptop CPU temperature too high?

Sw
- in Gaming
7

Moin, we recently bought a gaming laptop for my girlfriend for around 1000 euro. The problem now is that the CPU temperature when playing (even with games like Minecraft, which should run on it loosely) is way too high and the laptop just goes off every now and then… )

In normal operation, so on the desktop without anything open, the CPU temperature is at 70 °, which I think is way too high or not?

At games it goes up to 95 ° …

Does anyone have any idea what you can do about it or whether this is just a "production error"?

Thanks in advance ✌️

Laptop CPU temperature too high
ma

If it is still possible, I would exchange it, the temperatures are way too high, otherwise contact customer support and complain.

Am

Did you click whether nothing bad is going on in the background, if nothing is there, clean niches for him

ju

All right, the maximum temperature for this processor is 100 ° C

https://ark.intel.com/...0-ghz.html

Until then everything is fine. If 100 ° C is reached or even before that, the CPU clocks down.

br

First of all, the question of where does it have its air holes and what surface is it standing on because e.g. On your lap it gets warm quickly and does not cool down on wood or other poorly heat-absorbing panels, it should also stay cooler if you are already using it on a table if I would exchange it then something is wrong

Br

These temperatures seem to be relatively normal when the CPU and graphics card are combined for a long period of time. The variant with i7-9750h & GTX 1660Ti even hit the CPU throttling area in the corresponding combination load tests, after the fans had turned up properly beforehand.

As long as the CPU (<2.4 Ghz) and the GPU (<950 to 980 Mhz) do not throttle your book under prolonged load, it seems to have been deliberately designed in the high-performance mode ex works.

If not absolutely necessary, instead of "Maximum performance" choose "Balanced" or a self-configured energy saving plan. In addition, make sure that all ventilation slots remain free during operation.

Sw

But why does the PC keep going off when it goes over 90 °? 😅

ju

That's a good question ;-)