Amazon Alexa + FireTV Stick do not connect - laptop, PlayStation etc. Works?

Lo
1

I can no longer get a wireless connection on my Amazon Fire TV Stick or Alexa… Everything works smoothly on my cell phone, laptop, etc.

I've restarted the router several times. In addition, as a last resort, I reset the FireTV to factory settings.

Do you know anything else I could try?

mi

Error message on FireTV?

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