I reset my laptop and jz is a blue window and I do not know what that means
Trusted Platform Module TPM (Trusted Platform Module) Warning: Clearing erases Information Stored on the TPM. You want to get rid of all the keys and access to data encrypted by these keys
press Yes to clear TPM
Press NO to reject this change request and continue
Answer selection
YES No
have windows 10 btw
On the PC was probably the Windows BitLocker so the hard drive encryption enabled and he now asks if you want to delete the key that was saved but this leads to data loss because the hard drive can't be decrypted
I want to have everything reset I should do that
Yes, then everything is removed
Can only do that now seems to be synonymous but no matter as you have reset the laptop anyway, there will be no important data on it