Macbook Air defective after 3 months?

I bought a Macbook Air about 3 months ago and have had problems since the beginning.

First my external monitor started to flicker again and again and produce stripes across the screen.

Then yesterday the internal display of the Macbook started to flicker and displayed the wrong resolution.

I had a Thinkpad T410 before, which worked for 11 years without any problems, and I actually expected the same with the Macbook.

I depend on the device because of online lessons.

I may also start studying soon, and I will also need a notebook for that.

I'm very disappointed with the device.

Of course it has a great battery, extremely good performance thanks to the Apple M1 chip and Mac OS "just works".

Nevertheless, I can't rely on the device, that's my impression.

Is there a possibility of a return?

I don't want to have a notebook, which only causes problems and was still so expensive.

I think a Thinkpad T14 or L Yoga would solve the problem, as it is designed to last.

You have a guarantee.

Of course, but since the hinge was mounted crookedly, Apple will say it was self-inflicted. A significant increase can be felt on the left when the device is closed and everything is normal on the right. However, the device did not fall.

Couple of ideas:

Surely you haven't done nonsense with that part? Messed up somewhere in the system?

Latest MacOS version installed? Because the flicker and downscaling problem was fixed in a software update to my knowledge. In case I'm wrong, Apple is working on a fix.
But I also heard from some that they had it exchanged. (Or any hardware swap) and then it should have worked again without any problems.

Already left a post, but would like to briefly say something about the "broken" hardware.

I have already unpacked several hundred Macs (because of work) and not a single one had any defect, or it wasn't badly installed.
And from some leakers we know how awesome Apple quality control is.

From my experience I can say:

Either you broke it after all. This also raises the question: why didn't you let Apple know when you noticed that the hinge was badly installed?

or you just pulled the one rivet that somebody has to pull.

I would definitely tell you about the hardware defect. If they blame it on you, you don't need to have it repaired. (Then send it back to you)

Will call Apple tomorrow and describe the problems.

Fits. It would be nice if you let me know how it went.

As I said, I'm just a little disappointed with the quality. Nothing like this has happened to me in 11 years with the ThinkPad, and it partially fell down stairs. The Macbook didn't even fall.

I have the feeling that if it should actually fall down, I have the device lying here in two parts.

In addition, the hinge can't be opened 180 degrees, but only up to a certain value.

That was also different with the ThinkPad and, in my opinion, a better solution.

The latest update Mac OS 11.2.1 is installed.

If your Thinkpad was so great, why are you even getting a MacBook Air? It won't be an online lesson that only works with Macs.

And if your MacBook Air had a technical defect from the start (the hinge, although they actually don't have a hinge at all), why don't you complain about it right away?

Don't take it amiss, but the problems you have described sound quite strange and paired with the adulation for Thinkpads it doesn't get any better.

Anyway, just make a short video of all the problems. Then contact Apple Support. They will then help you and, if necessary, initiate a repair or an exchange.

135 degrees has always been the angle that the devices can be opened:-) So 90 + another 45 degrees

It's not adulation. It's just things that caught my eye.
I bought the Macbook because I have the feeling that Mac OS does a lot better than Windows and that Apple has always been used to top quality.

But it already sounded like it, especially since current Thinkpads (which no longer come from IBM) certainly don't last 11 years and are just average products.

But as I said, you are very likely to have a technical defect and that should be settled via the guarantee. Even Apple devices are not always perfect and break or have a defect when they are bought. It doesn't happen that often, but technology remains technology.

Well, you're right about that too. Perhaps it was a bit unhappy formulated on my part.

The T410 also came from Lenovo.

I would not call it an average product, the tests for stability and co. Are still being done today as they were in the past.

My mistake.
It is only 180 degrees with convertibles.
Of course, normal notebooks have an opening angle of 90 degrees.

So, I called the dealer who sold me the device and he wants to check the Macbook.

It should be sent in, and that could take 2-3 weeks.

I'm curious to see if they'll find something.