My new laptop arrived today and it only worked. Now the screen has suddenly gone black (but the keyboard and LEDs are lit). I opened and closed the laptop, connected it to the mains, removed the battery and reinserted it. What can I do?
New laptop? Then make use of your right of withdrawal if you have already tried such general things.
I also plan if it doesn't work. What happens to the things that I have loaded on it?
Not much now. Since you removed the battery, the guarantee is no longer valid.
It was also delivered separately, so had to use it first
Yes, just press two switches on the back and the battery is out. What do I do with the data that is already on it?
Nonsense.