Windows 10 hangs up after booting?

Hello dear community I have the following problem I reset my laptop to factory settings after the laptop has started again after a long time I had to log in as normal with my Microsoft account. For information in this moment, the mouse works the same as the keyboard After I logged in, mouse and keyboard work estimated 10 seconds after everything freezes I can't even open the Task Manager. If you are trying to explain the problem to me without any technical terms or anything like that I'm far from being a PC specialist.

If your system goes on strike after logging in, it certainly depends on having a custom background program. Boot your system in repair mode by turning it off two or three times when the Windows logo appears. Under troubleshooting there are you.a. The ability to restore the system using a restore point. You then choose a time before the error occurred. Personal data will not be lost.