Hi! I bought a chromebook for 350 euro and would like to exchange it for another one. The other laptop was reduced by 60 euro, so 333 euro. Could I exchange it for this laptop or does the price have to be the same?
If you have to ask there, their niceness is that they let you trade them (if they do).
Probably yes.
If it is still in its original packaging, you can give it back (goodwill), but not at every dealer.
If you can still (2 weeks) just return.
Otherwise ask
The original packaging is unfortunately not available, but the receipt is
If you have already put the device into operation, it only has the current value.
How long have you got the laptop?
5 days
You can ask… But it is pure goodwill from the seller, because you have no right to it.
The question is: where did you buy it and how long was the purchase?
If it's online (or generally distance selling) and under two weeks, you have a right to a return. Buying offline would be goodwill, you would have to inquire
You only have the right to a return within 14 days for distance sales - everything else is goodwill
I bought it in saturn last saturday and have a receipt with return up to 14 days
Saturn then offers this voluntarily. Run and try it. Before doing so, you should definitely delete your data
