Technology problem concerning laptop and WLAN?

cu
5

I have a problem that I do not have Wi-Fi in the library of my university. The wireless connection works at home, but not at the university. Although I can connect to the network of the university, but it is aborted immediately after a minute and apparently there's no Internet, which can't be, because the Wi-Fi on my phone is working properly. But the laptop keeps the wireless connection only for a maximum of a minute or can't even connect (this is then: connection to the network is not possible). But it works for the laptop of friends. Do I have to change any settings on my laptop or what can I do? Does anyone have any idea or have had the same problem?

cu

Incidentally, I have a laptop from acer and windows 10

St

Have a look at the website of the university, how you have to set up the WLAN…

or ask the First Level Support

Co

You need an Aluhut that amplifies the signals. But you have to put it right.

Os

Can it be that the university W-Lan needs an additional login?

cu

I've already logged in to this, sometimes it works but then if only briefly and breaks off again