Neckermann order gone?

Se
1

I have ordered a laptop on Neckermann and checked again and again whether my order has been processed just checked again and my order has disappeared from "my orders" even under "canceled / no longer available items" it has not already written to the support but maybe can someone tell me what the reason is

Gr

No, unfortunately not; Otto-Versand has been running this online shop under "Neckermann.de" since 2013. To find a solution quickly, you can call there personally (number given on the homepage).