Win10 does not recognize new external hard drive?

Wi
1

I have an external hard drive that I wanted to connect to my laptop. According to the system control, this is also recognized. But it can't be opened and is not shown anywhere else. I also can't add a drive letter to it, which Google advised me to do. What else can I do?

Lu

Is the disk already initialized and formatted? If not look under Computer Management - Disk Management to see if it is entered correctly