New laptop does not allow me to install programs, how do I work around the problem?

I have a new laptop, when installing new programs (e.g.: VLC) the following error message appears:

The computer was protected by Windows

Microsoft Defender SmartScreen prevented an unknown app from starting. Running this app may pose a risk to your PC.

I then have the option of clicking on "Install anyway" under "Further information". However, the program will not be installed, but the setup will be deleted.

Then you may have Windows 10 in S mode. This is the safe mode, where only tested software from the Microsoft Store can and may be installed. But you can also leave this S mode.

https://support.microsoft.com/...1bfb28a307

Otherwise this is an infected setup / installer file and it will be blocked by the SmartScreen Filter and removed by Windows Defender Antivirus.

Do your downloads.

Disconnect the PC from WLAN or LAN.

Turn off the Defender.

Install your programs.

Turn the Defender back on.

Go back to Wi-Fi or plug your LAN cable back in.

And then look how the programs run.

If there are problems then "allow access through the firewalls".
How to get there: Control Panel → System and Security → Windows Defender Firewall → Allowed Apps.

Here you have a box where you can release your programs (two or three ticks in the right place).

If it doesn't work then, take another program.

I got to the store. Unfortunately, there's no option to deactivate the S mode.

Where did you download the program from?

Lately I've always had the experience that Windows is cross with downloads from chip.de, for whatever reason.

Do you download the programs directly from the manufacturer and then try again?

I downloaded several programs from Chip.de and Computerbild.de, and PC-Magazin.de.

I had no problems with 2 programs, Mozilla and Thor. I'll try that out right away. What you say.

Do you use a local user account or a Microsoft account to log into Windows? You need a Microsoft account for this promotion.

Hi, thanks for the suggest. But that's not really user-friendly. Surely there has to be a simpler solution? - Otherwise I would rather give the PC back.

Go to Settings> Update and Security> Windows Security> Viruses and Threat Protection> Approved Threats> Protection History.
If an app has been blocked, it will be displayed there. - Click for details.
If the blocked app was VideoLAN / VLC, you can allow it via "Actions".

I have an MS account with which I'm logged into the store.

Well

which Win10 version is on it?

You can replace the S versions with a normal version. The computertom has already explained that.

Returning the PC because of a minor software problem.
It's just a few finger exercises and you'll know your box better.
We always had returns.

Did you also check whether it is Windows 10 S with you? Otherwise the change will of course not work.

https://eu-browse.startpage.com/av/anon-image?piurl=https%3A%2F%2Fimg.netzwelt.de%2Fdw1600_dh900_sw0_sh0_sx0_sy0_sr16x9_nu2%2Fpicture%2Foriginal%2F2019%2F02%2F01-windows-10einstellungen-245693.png&sp=1621669031Te976022a182d0ac185c47728c7cc2c47106854a3f0e2a50d885f169fbe2852e2

https://eu-browse.startpage.com/av/anon-image?piurl=https%3A%2F%2Fimg.netzwelt.de%2Fdw1600_dh900_sw0_sh0_sx0_sy0_sr16x9_nu2%2Fpicture%2Foriginal%2F2019%2F02%2F02-windows-10einstellungensysteminfo-245694.png&sp=1621668937T9567c4f6dabe162bb54d156e8adb44f495ae0e82d0958b33b3f320e471f9c60d

To display the information, click on "Info" on the left (second picture).

Your described path is not completely available to me, I can only get to:

Settings> Update & Security> Windows Security> Virus & Threat Protection

> Approved threats> Protection history

Can't be found for me at all. Can that be because McAfee is activated? That was pre-installed.

I wish you success. As I said, at chip.de I myself have already made the experience that Windows is not there. It can be solved, but downloading it directly from the manufacturer is easier and safer 😉

You're right. That was meant in an exaggerated way.

Computertom's answer also sounded plausible. However, the Windows explanation window is out of date. I haven't been able to turn off S mode yet. Do you have a better explanation for me?

Oh no, I didn't have that. But now thanks to your description.

But for me it only says Windows 10 Home

No indication that it is an S version.

With VLC it worked at least once and with Chrome.

Okay, the last question is done. It's not the S version

Then you should question the sources of your software. It doesn't seem to be clean. Always download software, including freeware, from the original manufacturer, not from any dubious sites and also not from Chip, Computerbild & Co. They always include adware in the installer in order to install programs for which they advertise. Take e.g. VLC directly from videolan.org.

Well,

then do it like I do too.

Is in detail above.

Very good. Just avoid Chip.de in the future. I haven't found out exactly what the problem is.

Thanks- that seems to work.

What I don't understand - maybe you know - I didn't have these problems with my old PC. And not even with a new PC that had a technical defect and was therefore sent back. I would like to know why this problem occurs now. I think that's strange.

Either way.

N.A. Why that hasn't been the case before.

I suspect that McAffee, like Avast and Avira etc. Also do it, has deactivated the Defender virus protection for you.
Do you have the download of Chip? - Some AV programs reject the chip installer.
I've already experienced it with Avira.
At the moment I'm satisfied with the Defender. It feels like it doesn't brake that hard.

I would generally try to download the program from the manufacturer's website first.

In the case of the VLC player it would be: https://www.videolan.org/

Regarding chip: Have you really "only" downloaded the software (manual installation) or this very dubious chip installer?
The installer is justifiably blocked from time to time.
In general, however, almost everything on chip is full of adware, so always make sure that you select the "custom installation" and that you only install the software that you want.