Why can't I hear a sound on my laptop?

Il
9

I have connected my Samsung HT-J4500 home theater via aux and after an update no signal came from my laptop. When I pulled off the aux cable (from the headphone out) I did not even hear anything about the built-in speaker! Can someone help me?

Ef

Can it be that the audio output is set incorrectly?

Il

No idea how does that work?

Ef

On your laptop there should be a speaker on the bottom right corner and select the right output (like Windows 10)

Il

But it just shows me an output and that does not work!

Ef

Then I can't help you unfortunately. It always worked for me. I'm sorry.

Il

Ok, thanks anyway!

Il

Do you perhaps know where to get help?

Ef

No, I do not know any. You can either wait until someone else writes or google themselves a little bit you'll find something

Il

Thank you