Microphone on the headset is not recognized?

Lo
6

Today I bought JBL headphones with a microphone. (4-pin jack)

These are not recognized when plugged in. That means, I can hear music etc. In the headphones, but it is displayed as the internal loudspeaker of the laptop.

The microphone is also not displayed, but it does not work either.

My laptop has a combo socket.

ch

With discord you can set this, i.e. The output device

With the settings of Windows it should be okay

Lo

Thanks for the answer, but I have the problem that the microphone is not even displayed.

Lo

I've already tried everything. My problem is that my device is not shown in the sound settings at all.

ch

New device maybe

Lo

Headphones are brand new.

ch

Uff I can recommend the scharkoon gaming dec. An external sound card improves the sound and costs 30 euro because it is not on the headphones and then on the socket