Why isn't Gehnsin Impact loading?

Ja
2

I've been trying to start Genshin Impact on my laptop (Windows 10) for a long time, when I do that the manufacturer's symbol and a warning of the game appear, then it stops and just disappears from the screen.

does anyone know why?

Me

Maybe there was an error installing, can you check it in the launcher? Otherwise no idea 🤔

Ch

PC too weak

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