I have had a short high packet loss (20-30%) every 20 minutes for a long time now, everything is running again. If I ping google.de on my laptop at some point, the request timed out and the request timed out "and at that moment it was on ps4 (found in fifa and fortnite)
I never changed anything, everything went very well before that.
Does anyone know?
Does it all run over Wi-Fi?
Best to play over LAN
Router restarted?
Seems to me a connection problem in the WAN to be.
Have a GPON connection - no wan
The problem is with Wi-Fi and Lan
Tried it over Wi-Fi and lan. Unfortunately, both of them suffer from packet loss
The two terms have nothing to do with each other.
WAN connection problem means that the connection to the external connection is disturbed. At home you have LAN (via cable) or WLAN (via radio) - but only in a "small area".
WAN ("Internet Connection") is what connects your network to the Internet…
Router restarted?
Router already restarted?
Jo often
Yes…
Started the queries and a ping from another client?
When I ping my router everything fits…
If you ping your router and everything looks good, that supports my first thesis - right?
Yes, but how can I ultimately fix the problem?
This can be a firmware update on the router, another cable to the socket - or a call to the provider.
It occurs to me if you are a UnityMedia, KabelDeutschland or Vodafone customer - then it may be because the bandwidth is "divided" between the end users.
Am from Austria.
Have the router HG8245Q2 - how do I do a firmware update - unfortunately I don't know enough about it.
Oops, then I don't know any provider apart from Telekom Austria.
The principle remains the same: old copper cable as on the television → split connection.
Two wires like the telephone: Telekom Austria usually.
Got Ftth
Log into your router.
Then you will find somewhere under the crude submenus Firmware Update…
There's nowhere anything with firmware update unfortunately
Unfortunately, I do not know the router, if it occurs cyclically then you should really write to your ISP.
Yes, they said it's not up to them but my home network
For me it says at transmit that 15 packets were discarded, is that because?
Theoretically yes - in practice rather unusual with normal traffic to servers with such capacities.
If it were only for Windows now, I would have said - okay - there's a small probability that the TCP / IP or UDP protocols are defective or a program manipulates them - but like this. No, unless your router already has a problem.
You can always test something like this: hard reset on the router. However, you should try the next method first.
What you should do: Restart the WLAN module. Block all devices that do not absolutely need it (change PW) and then try again.
Do you mean the router with module?
And can it really be due to other devices that are in the network?
With WLAN module I only meant: WLAN off for ten or more seconds, then WLAN on again.
Of course it could be because of that. That is why there are "QoS" in "good" routers - which give certain services or users priority in terms of bandwidth.
Will try that tomorrow
I can't advise or say more without more detailed information. I'm going to bed myself now too.
Are these dropouts very regular? So z. B. Exactly every 20 minutes?
Yes!
Unfortunately it didn't work.
Interesting. Do you have a powerline or something? Or a night storage heater or something that needs a lot of electricity?
No.
