Windows problem? Blue screen? Data gone?

I have a blue screen where it says for 20min. The problems occurred…

but the display remains at 0% … How long does it take? Will I come back to my laptop normally?

Switch off and switch on again

And scan the qr code times

Google times after the error code

Then switch off your notebook (hold the power button down). Then restart your notebook…

The following cases can now occur…

Case 1: Your notebook starts up normally? Yes, it can be. Nevertheless, you should observe whether similar errors appear in the near future. Then you should contact support once.

Case 2: Your notebook starts in Windows Troubleshooter… There you have to see if you can get Windows to start normally…

If you have any further questions, I'm happy to help you…

Data shouldn't be gone. Probably shot some system file.

If the data should be gone or you can no longer get into Windows, just write me again. There are solutions.

Either notify Google Support or see if the hard drives are OK.

Google did not create the operating system. If so, you should contact Microsoft Support.

Thank you

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