Laptop won't turn on, permanent image?

Bi
9

My brother looked through his laptop and had to make a video conference (not important). He then returned the laptop to me and then it was like this on the screen (see picture) and no matter how often I press the on / off button, I turn it on, it comes back, I then had it for one night, just allowed it and it is still there,

can someone help me?!

Laptop won t turn on, permanent image
Fl

He may have deleted your fingerprint. And what about your password?

qu

Simply take the password for login options and then save or delete the fingerprint.

Bi

Doesn't work, I can't click anything, it depends

Bi

Doesn't work, it depends, I can't click anything either

Fl

Frozen? It may well be possible… Look at Google what you can do against a frozen screen

Br

Either wait until the device runs out of juice by itself or remove the battery. Then it will work again.

Bi

Okay, thank you, unfortunately it is not possible to remove the battery from the new laptops and if so, I have to unscrew everything, so I prefer to wait until the battery is empty

Bi

Thanks for the help 👍 I wish you a Merry Christmas

Fl

Thank you too ^^