What do I have to do to make it work again except to reset the laptop?
Start anew.
It does not work
Restarting is the best option if the error occurs again. Click on advanced options.
Yes and then 🤦♂️🤦♂️🤦♂️🤦♂️ I've already done otherwise I wouldn't ask
Cold start.
Stay calm for now. What about extended options.
Your pc may be broken or has an error, it is best to reinstall Windows
If you have a window key then it's free
Continue * done does not work *
To use a device
Troubleshoot (when I press it will reset this pc and advanced options when I click on advanced options,
jump start (already done)
Start settings (already done)
command prompt
Uninstall updates (already done)
UEFI firmware settings
Restore system (does not work)
Turn off pc * made does not work *
It could very well be that a piece has been deleted from the Windows or is damaged. Then there's nothing left to do but reset. Unfortunately I don't remember how it went with the CMD
Please delete the app
Does everything then delete itself, photos, videos, apps, etc?
Which App?
Yes, unfortunately, you could go to the next electronics store and get advice there, if they can't do it themselves, then with a little luck you can pull the hard drive over and you'll have everything back.
Secure your data, e.g. B. With the help of a Linux Live CD / DVD like "Knoppix" and put the laptop on again.