My laptop has worked out how to fix?

Ta
8

My HP10 or so has worked, you can turn it off normally and turn it on, but as soon as I'm on the normal home side, I can no longer click, this index finger moves normally but I can open nothing more, he sees indeed that I point to something but when I press on it, nothing happens.

Al

Start anew?

ta

Was there someone on the go too much on the dirty side? If no antivirus program available then download the Avast Avira down. That's good and free. In an emergency install windows again and install a firewall and antivirus program this time so that something does not happen again

Ta

Oh god, please, I have an AntiVirus app and I can't touch anything, how should I install something there? I can't restart my laptop either

ta

Hold power button from the laptop / computer and wait for it to go out? That always works. I would be very surprised if not.

ta

Then grab a Windows CD and reinstall Windows. Have you done that before? If no google times, it's easy. Turn off Windows CD-in computer-turn it back on and when the computer starts up, it will be there. "Please press a button to start the windows installation" then press a button and you're in the installation menu

Ta

Will my whole files be deleted then?

ta

Yes, because you want to get rid of the viruses and reinstall the system. Otherwise bring it to an expert who will save your data and then reinstalled windows. If it should now be extremely important data.

br

Power switch for longer 5 sec. Press. Notebook goes completely off.

Switch on the notebook again, wait until Windows starts to start. Then immediately the power switch again longer 5 sec. Press. The whole game 3-4 times.

Then Windows starts in repair mode.

There then choose the necessary option. For example, Select Restore image from xx.xx.xxxx.