I have a problem with my LapTop I wanted to restart it and since then it hangs in this picture…
How long has he been there? Has a program or Windows update been installed?
In the meantime, about 1 hour nothing has been reinstalled or anything else.
Then I would say. Forcibly turn it off and restart it
There's a brute method: just switch it off, wait a short time and let it restart again. Win10 then repairs itself. Nothing usually happens
Nothing has already tried that but he doesn't go out either.
Sometimes this happens because "Windows has no bugs"
Wait for timeout or battery out
Remove from the power supply and take out the battery, wait and plug it in again
Ok I'll give it a try
Wait 10min more then press and hold the power button
Yes, data can be lost.