Usb stick does not work, can the data still be saved?

I got a USB stick from Amazon 4 months ago. It is from Sandisk 64 Gb. It worked flawlessly and it doesn't work out of anything. Have tried it on various laptops does not work. There's also no customer service from Sandisk

Does jmd know whether the data can still be saved? There's really important data on it from me. I've called various shops that can do this and that costs more than 150 euro due to the large storage space. The part cost just 12 euro.

Otherwise a shop or a technician in Berlin who does it cheaply. I just want to have the data and not repair the stick.

That would have to be within the warranty… Legally, SanDisk (edit: warranty is of course with the dealer, not the manufacturer) would have to take over the costs. However, you might have been expected to make a backup…

So you will be able to submit the stick itself to amazon within the warranty

The data. That is not their problem and neither is SanDisk's problem, because you should always do a backup of it

Both the retailer and the manufacturer are off the hook

Legally, the dealer, and not the manufacturer, has to improve the product within the warranty obligation. And of course not to pay for consequential damage - and not twice if the most elementary duties of care (= backup) have not been performed.

Provided the stick is actually from Sandisk and not a fake, Amazon will undoubtedly replace the stick for you. The data is of course lost, but you have backups for that. And USB sticks are and will remain media for data transfer, not for data storage.

But one is related to the other, without repairing the stick, if necessary, you can't access the data.

If the data is really important then turn to a professional data recovery company like Ontrack.

If you want it cheap and the data are not that important and you don't care about the guarantee, open the case from the USB stick and see if there's a broken soldering point that you can re-solder if necessary. Unfortunately, if it is unsuccessful, the chances of data recovery with a professional data recovery system deteriorate and the warranty / guarantee is gone.

By the way, Sandisk belongs to WesternDigital

https://www.zdnet.de/88269258/western-digital-schliesst-milliarden-uebernahme-von-sandisk-vorzeitig-ab/

You will also find support there

Of course, you have to pay for consequential damage in general. See for example:

https://www.it-recht-kanzlei.de/haftung-haendler-mangelfolgeschaeden.html

That a court could decide in favor of the trader in a civil case due to the lack of a backup, I wrote in my answer.

There's no customer service from sandisk. Amazon gave me the money back, but to be honest, I can't do anything with that.

This has little to do with customer service, as German civil law applies here.

There are two approaches to such data recovery:

repair
Chip-off

One is often very time-consuming and the other requires tools that cost a few thousand euro and some cause maintenance costs over a thousand euro per year.

So you either have to pay for the labor or equipment.

I would rather set around 300 EUR for such a data recovery if it should be done by a professional who really has the appropriate training and experience.

Apart from that, I would like to point out that prof. Data rescuers do not charge anything if data recovery is not possible. This is also reflected in the price.

I myself had already put dozens of hours of work into sticks to get the data. And even that doesn't work 100% of the time.